Frequently Asked Questions

Top 5 Questions

We make registering for medical cannabis quick and seamless. You can get started now by creating an account here.

To become a registered client with Syndicate, we require a fully completed Medical Document from a registered Health Care Practitioner. You will also be required to fill out a Registration Application, which can be completed online, or printed from our website and sent back to Syndicate via Canada Post.

If you already have a medical document, it can be split between a different licensed provider, or transferred fully to Syndicate.

Once you have successfully sent in both completed documents, you will be able to place your first order with Syndicate. For more information or help with your registration process, please contact our Customer Support Team at 1-888-733-7963.

Active Starseed Patients: To register for Syndicate, simply enter your email and create a new password. Your completed account will be fast-tracked to Syndicate.

Yes. Upon registering online with Syndicate, we will guide you through booking a free consultation with a health care practitioner at one of our clinic partners – HelloMD or North Star Wellness.

If you have any questions along the way, or would like our Client Care Team to book a consultation on your behalf, please call our Client Care Team at 1-888-733-7963.

Syndicate is currently available for Ontario addresses only. Please check back soon for nation-wide availability.

Syndicate is the ultimate “one-stop-shop” for all medical cannabis products. Our product lineup includes a strong blend of familiar favourites and small batched, premium connoisseur-grade cannabis from Canadian licensed producers and micro-cultivators. Whether your treatment plan requires dried cultivars, pre-rolls, vapes, edibles or cannabis oils, we have you covered! View our full product offering in our online store by clicking here.

You can order through our online shop 24/7, or place your order by phone at 1-888-733-7963. Our Client Care Team is available to take your order during the following hours:

Monday – Friday:
9:00am – 6:00pm EST

Please note, when purchasing products from Syndicate online or by phone, charges will be displayed as Entourage Health Corp. on your credit card statement. Entourage Health Corp. is the parent company of Syndicate.